1. This agreement commences once you have indicated your acceptance in the Declaration section of the web sign-up process.
2. When we notify you that your membership application has been approved, at which point a contract between you and IRON LADIES FITNESS will exist, this agreement will then be enforceable against you and us.
3. You may not assign this Agreement to any third party.
4. You will be entitled to all the rights and privileges set for the Type of Membership chosen.
5. You cannot transfer this agreement to anyone else.
DIRECT DEBIT CHARGES AND FEES
1. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at the time of purchase, or by Direct Debit approximately 5 working days from your membership application date. Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement and entitle the member to an induction session, bookable online.
2. If you are looking to upgrade your membership there may be an admin fee charged at the point at which you upgrade.
3. Your second Direct Debit for monthly membership fees only will be collected one month after you joined, unless you joined before your gym opening in which case they will be collected one month after the gym opened. Subsequent Direct Debits for monthly membership fees will be collected monthly thereafter. Each payment made is not refundable under any circumstances.
4. If any Direct Debit is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of £10. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due.
5. You agree to advise us immediately of any change to the Members Details provided.
6. You will not be allowed any access to the gym until your membership payment is up to date.
STUDENT MEMBERSHIP
1. All student memberships are subject to IRON LADIES FITNESS membership rules and terms and conditions
2. Student Identification will need to be verified by IRON LADIES FITNESS.
DIRECT DEBIT PRICES
1. We could occasionally need to raise the membership fee. Any impending price increases will be communicated to you in full, including the date of implementation and the new cost of your membership. You will also receive at least one full month's notice of any such increases. You will be able to cancel your membership at any time during this time by following the terms, conditions, and regulations of the membership. The cost of your membership will increase following our notification if you do not cancel by the date specified in the notice.
TERMINATION OF MEMBERSHIP
2. Members may cancel their membership by providing written notice according to the terms stated in the membership agreement by giving 1 month’s notice.
3. Refunds, if applicable, will be processed according to the cancellation policy. Refunds will not be given if members fail to cancel their membership and do not give the required notice.
4. Pay-as-you-go session refunds will NOT be credited to your account unless a minimum of 24 hour’s notice is given.
5. Refunds will not be given.
KEY CODE ABUSE POLICY
1. You are the only one who can use your PIN number: Since your membership is specific to you and only covers your use of IRON LADIES FITNESS, your PIN number has been issued only for your use. It is your responsibility to maintain the confidentiality of your PIN number at all times. At all times, the PIN number is our property unless otherwise specified in writing.
2. Use of PINs is monitored: To ensure the safety and security of each and every one of our members, PIN usage and access are tracked, and those who use them may be required to present identification.
3. In the event that we believe your PIN has been abused, we will: If there is any reason to suspect that another person or people have used your PIN, we reserve the right to launch an inquiry. If this happens, we'll do the following: (a) send you an email stating that we think someone else may have been using your PIN, and we ask that you help us with our reasonable investigation. (b) after our investigation is complete, we'll send you an email with our findings and our suggested course of action, which might involve taking any number of the actions outlined in paragraph below.
4. Our Right to impose extra fees and/or terminate your membership: We reserve the right to take one or both of the following actions, in addition to any other legal rights we may have, if you unreasonably refuse to cooperate with our investigation, or if, after our investigation, we have reasonable grounds to believe that your PIN number was used, with or without your knowledge and/or consent, by another individual or individuals. The specifics of each case will determine which action we take. (a) to increase your direct debit payment(s) in accordance with the penalty charge that will be applied to your membership fees.
DAILY MEMBERSHIP TERMS & CONDITIONS
PRINCIPAL TERMS
1. As soon as you confirm your approval in the Declaration phase of this online sign-up process, your daily membership will begin.
2. On the day you designate, your membership will become active and remain active until midnight on that same date.
3. All of the rights and benefits that are applicable to the membership type you have selected will be granted to you.
4. This daily membership cannot be transferred to another person or to a different day. There are no refunds for day passes.
DAY PASSES
1. There is a fair use policy in place for day passes. Per individual, one pass; multiple passes subject to sudden cancellation.
2. Free passes cannot be redeemed for cash or any other good or service, and they have no market value.
3. Passes have to be used consecutively every day.
4. It is best to schedule free passes such that they begin before the stated expiration date. After this date, any passes scheduled for redemption could be cancelled without prior notice.
5. As soon as you confirm your approval in the Declaration phase of this online sign-up process, your daily membership will begin.
6. All of the rights and benefits that apply to the membership type you have selected will be granted to you.
7. This daily membership cannot be transferred to another person or to a different day.
8. There are no refunds for day passes.
GENERAL TERMS AND CONDITIONS
1. Members must be at least 12 years old to use the gym with an adult Once they turn 16 they may come without an adult.
2. You consent to abide by the Club's Rules of Membership, which are posted and cover matters such as conduct, facility use, and opening and closing times.
3. We may reasonably amend these Rules at any moment as long as we notify you in advance of the change.
4. We may nevertheless strictly enforce the terms of this agreement at a later time even if we do nothing, forgive you for any violations, or give you more time to pay or comply.
5. With your notice, we may transfer the benefit of this agreement and our rights under it to a third party. Nothing in this agreement will affect your rights.
6. We might occasionally need to close all or a Portion of the gym and amend the class timetable. If a closure is necessary, we will try to notify you in advance of the planned closure, unless there is an urgent issue. We shall make every effort that is reasonably possible to guarantee that these closures occur outside of the busiest times for visitors and are as brief as possible in terms of both frequency and duration. In such cases, you will not be eligible for a partial or complete return of your membership costs.
7. If an occurrence beyond our reasonable control results in a failure to perform, or a delay in the performance of any of our responsibilities under these conditions, we shall not be accountable or responsible.
8. You have legal rights as a customer if any services are rendered without using reasonable skill and care, or if the materials we use are defective or misrepresented. You can get information about your legal rights from the Trading Standards or Citizens' Advice Bureau in your community. These legal rights are unaffected by these terms.
9. The law of England governs this agreement.
10. If you violate any of the club's rules, we may immediately terminate this agreement and notify you of the situation.
11. To the best of your knowledge and belief, you are in good health, you are not aware that you are unable to exercise, either actively or passively, and you don't believe that exercising would negatively impact your physical condition, safety, comfort, or overall welfare. Additionally, that in the event that your circumstances change, you will notify us right away.
INFORMATION ABOUT IRON LADIES FITNESS
1. Our company registration number is 14970870 and our registered office IRON LADIES FITNESS, UNIT 3, EVERCREECH JUNCTION, EVERCREECH, SOMERSET, BA4 6NA
2. If you have any questions or if you have any complaints, please contact us. You can contact us by emailing us at ironladiesfitness@hotmail.com or calling 07707561711
IRON LADIES FITNESS Privacy Policy.
Last updated: 19.09.2023
This Privacy Policy describes how IRON LADIES FITNESS collects, uses, and discloses your personal information
when you visit, use our services, or make a purchase from www.ironladiesfitness.co.uk or otherwise communicate
with us. For purposes of this Privacy Policy, "you" means you as the user of the Services, whether you are a
customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection,
use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy,
please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other
operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last
updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you
from a variety of sources, as set out below. The information that we collect, and use varies depending on how you
interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with
you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service,
and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our
Services. When we use the term "personal information", we are referring to information that identifies, relates to,
describes, or can be associated with you. The following sections describe the categories and specific types of
personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address,
phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for
example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You
may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do
this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about
how you access and use our Site and your account, including device information, browser information, information
about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who
may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information,
billing address) to process your payment in order to fulfil your orders and provide you with products or services you
have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we,
or third parties we work with, may automatically collect certain information using online tracking technologies such
as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not
responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for
any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to
perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you
related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise
manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post
reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as
to send marketing, advertising and promotional communications by email, text message or postal mail, and to show
you advertisements for products or services. This may include using your personal information to better tailor the
Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding
possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are
responsible for keeping your account credentials safe. We highly recommend that you do not share your username,
password, or other access details with anyone else. If you believe your account has been compromised, please
contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve
our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you,
and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to
powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve
our Site and our Services (including to remember your actions and preferences), to run analytics and better
understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the
Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the
services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject
Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively
impact your user experience and may cause some of the Services, including certain features and general
functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely
prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject
to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing,
data analytics, customer support, cloud storage, fulfilment and shipping).
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as
to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal
obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable
terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal
information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal
Information" and "How we Disclose Personal Information":
Category:
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as order information, shopping information and customer support information
- Internet or other similar network activity, such as Usage Data
Categories of Recipients:
- Vendors and third parties who perform services on our behalf (such as Internet service providers, payment
processors, fulfilment partners, customer support partners and data analytics providers)
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
Category of Personal Information
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as records of products or services purchased and shopping information
- Internet or other similar network activity, such as Usage Data
Categories of Recipients
- Business and marketing partners
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit
user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot
ensure that parties who have access to such information will respect your privacy or keep it secure. We are not
responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use
or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites
not affiliated or controlled by us, you should review their privacy and security policies and other terms and
conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the
accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-
public venues, including information you share on third-party social networking platforms may also be viewable by
other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a
third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms
or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information
about children. If you are the parent or guardian of a child who has provided us with their personal information, you
may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those
terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect
security." In addition, any information you send to us may not be secure while in transit. We recommend that you
do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the
information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or
enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal
information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases,
we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you,
including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain
about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to
request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or
"share" your personal information or to opt out of the processing of your personal information for purposes
considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site
with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will
automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser
that you use to visit the Site.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to
direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform
the Services or provide the goods reasonably expected by an average individual.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal
information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right
to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by
replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving
these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send
you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details
provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from
you to verify your identity, such as your email address or account information, before providing a substantive
response to the request. In accordance with applicable laws, You may designate an authorized agent to make
requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that
the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity
directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details
provided below. If you are not satisfied with our response to your complaint, depending on where you live you may
have the right to appeal our decision by contacting us using the contact details set out below, or lodge your
complaint with your local data protection authority.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise
any of the rights available to you, please email us at ironladiesfitness@hotmail.com
